🔐 Data & Privacy
Your privacy matters to us. This Privacy Policy explains exactly what personal data www.365ph collects, why we collect it, how we use it, and the rights you have as a player based in the Philippines.
Last Updated: January 1, 2026At a Glance
These highlights summarise the key principles of the www.365ph Privacy Policy. Please read the full policy below for complete details.
Every piece of data you transmit to www.365ph — from your www.365ph login credentials to your payment details — is protected by 256-bit SSL encryption, the same standard used by major Philippine banks like BPI and BDO.
www.365ph does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, verify your identity, process payments, and improve your experience on the platform.
www.365ph processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
Under Philippine law, you have the right to access, correct, and request deletion of your personal data held by www.365ph. You also have the right to object to certain types of processing and to lodge a complaint with the NPC.
www.365ph uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform performance. We explain exactly which cookies we use and why — no hidden tracking.
You can update your marketing communication preferences at any time from within your www.365ph account settings. Opting out of promotional emails will not affect transactional or security-related communications.
Important Notice: This Privacy Policy ("Policy") describes how www.365ph ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "your", "Player") who access or use the www.365ph platform. By registering an account or using our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
www.365ph is committed to protecting the privacy and personal data of all players and visitors to our platform. This Policy has been prepared in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal data collected through the www.365ph website, mobile platform, customer support channels, and any other touchpoints through which you interact with us. It should be read together with our Terms & Conditions, which govern your use of the www.365ph platform.
We review and update this Policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of www.365ph following any update constitutes your acceptance of the revised Policy.
For the purposes of the Data Privacy Act of 2012, www.365ph acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes. This means we determine the purposes and means of processing your personal data.
Where we engage third-party service providers to process personal data on our behalf — such as payment processors, identity verification providers, and cloud hosting services — those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with our instructions and applicable Philippine data protection law.
Data Protection Officer: www.365ph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and the Data Privacy Act. You may contact our DPO at: [email protected]
www.365ph collects the following categories of personal data, depending on how you interact with our platform:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, gender, government-issued ID number (passport, SSS, PhilHealth, UMID, driver's licence) |
| Contact Data | Email address, Philippine mobile number, residential address (city, province — e.g., Manila, Cebu, Davao, Makati, Quezon City) |
| Account Data | Username, encrypted password, account preferences, communication preferences |
| Financial Data | GCash number, Maya account details, bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details, transaction history |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, responsible gaming tool usage |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, cookie identifiers |
| Usage Data | Pages visited, features used, click-through data, session timestamps |
| Communications Data | Live chat transcripts, support ticket content, email correspondence |
Sensitive Personal Information: Certain data we collect — such as government ID numbers and financial account details — constitutes sensitive personal information under the Data Privacy Act. We apply heightened security measures to this category of data and process it only where strictly necessary for identity verification, fraud prevention, and regulatory compliance.
www.365ph collects personal data through the following means:
www.365ph uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, www.365ph processes your personal data on the following legal bases:
www.365ph does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Cross-Border Transfers: Where personal data is transferred to service providers located outside the Philippines, www.365ph ensures that appropriate safeguards are in place — including contractual clauses approved by the NPC — to protect your data to a standard equivalent to that required under Philippine law.
www.365ph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.
www.365ph uses cookies and similar tracking technologies to enhance your experience on the platform. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the www.365ph platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
www.365ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Your Responsibility: While www.365ph takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your www.365ph login credentials. Never share your password with anyone. www.365ph will never ask for your password via email or live chat.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by www.365ph:
Exercising Your Rights: To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.
The www.365ph platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. www.365ph does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from an individual under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent further access. If you believe that a minor has registered on www.365ph, please contact us immediately at [email protected].
The www.365ph platform may contain links to third-party websites or services. This Privacy Policy applies solely to the www.365ph platform and does not cover the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit, as www.365ph has no control over and accepts no responsibility for their content or privacy practices.
www.365ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the www.365ph platform following any update constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must cease using the platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by www.365ph, please contact us through the following channels:
Data Protection Officer: [email protected]
General Support: [email protected]
Response Time: We aim to respond to all data privacy enquiries within 15 business days.
NPC Complaints: If you are not satisfied with our response, you may lodge a complaint with the National Privacy Commission of the Philippines at [email protected]